... :The CRM, Loyalty, and Engagement Manager designs and optimizes CRM strategies, loyalty programs, and customer engagement initiatives to enhance retention and customer lifetime value. Key Responsibilities: CRM ...
... for team support engineers and customer care representatives. Work closely with the ... , including product development and customer service. Establish and supervise procedures, ... , both written and spoken. Customer service experience is preferred Proficient ...
... throughout every stage of the customer journey. Our Customer Success team plays a central ... regular reports on key customer success metrics (retention, engagement, NPS), ... time. Team Leadership: Lead the customer success team, ensuring team development ...
... Description: As a Key Account Customer Development Management Sr. Manager at Mars, you would be responsible for the creation and leading the development and execution of key account strategy for our Tier 1 customer Magnum across our MW and ...
... the availability of goods in customer storefronts. Development and implementation of ... through timely communication with the customer and determining product quotas – acceptance ...
... . Требования: Опыт работы в роли Customer Value Manager, аналитика или специалиста по удержанию ...
... in search of a Customer Excellence Manager, Henkel Consumer Brands (Начальник отдела ... customers (distributors). Oversee the customer service processes by developing, testing, ... and dispatching orders. Manage customer complaints, claims, and discrepancies: Receive ...
... , including CRM, frontline applications, Messengers, Customer Care solutions, web, and e-commerce ... initiatives drive business outcomes, enhance customer experience, and align with strategic ...
... view. Your responsibilities As a Customer Service Representative you will: Provide ... complaints; Be responsible for handling customer telephone queries, aiming to clarify, ... with promptly and accurately Process customer orders, bills and accounts, and ...
... Technical Lead responsible to drive customer operational and technical issues and regular tracking of CSR status to ensure CSR SLA fulfilment, working closely with Service Delivery Manager (SDM) Handle Software Update Management ( ...
от 1000000 до 1500000 KZT