... by the end-customers and customer service representatives of communication service ... and technical designs; Improvement and support of the existing integration solution ... requirements and designs; 3rd party support for the current solution: Facilitate ...
... inform product development strategies, enhance customer experiences, and understand target markets. ... the product lifecycle and addressing customer needs. Lead and manage the ... to achieve product goals and support long-term growth. What we ...
... ; Communication with the customer regarding the questions of software quality, acceptance testing and external defects Development and support of automation frameworks and related ... TA engineers Development, support and implementation of test automation ...
... . Values We Live By Be Customer Obsessed: “Focus on the customer and all else will follow.” ... decisions, systems, and processes to support team knowledge sharing and future ...
... by the end-customers and customer service representatives of communication service ... and technical designs; Improvement and support of the existing integration solution ... requirements and designs; 3rd party support for the current solution: Facilitate ...
... insights from AI model performance, customer behavior, and contact center data ... , operational workflows, and overall customer experience; Report on key performance indicators (KPIs), such as CSAT, customer complaints, and AI model effectiveness, ...
... ; Develop and manage customer relationships, focusing on understanding their ... product offerings. Handle incoming customer requests, prepare detailed specifications, and ... and external stakeholders, customer centric & collaborative, acting with Integrity, ...
... plan and manage marketing budget Support Sales and Management team by conducting market research, monitoring industry trends and customer behaviors Ensure that regular web ... youre made of We will support your talent and competence and ...
... (SLAs) and productivity targets Provide support to the team leader on ... into continuous process improvement Providing support for internal external audit requirements ... providing the highest level of customer service to both internal and ...
... activities directed at new targeted customer countries regions. Establish clear protocols ... on improving services based on customer feedback and market demands. Organize ... in tools and software for customer relationship management (CRM), digital marketing, ...