我们正在阿拉木图寻找一位积极主动、以客户为导向的快速消费品行业客户服务专家。在此职位上，您将负责为我们的客户提供卓越的服务，响应客户的要求，同时建立品牌价值。 主要职责： 通过电话、电子邮件和在线聊天及时、专业地响应客户请求。 解决客户问题，包括调查和解决问题、提供准确信息以及在必要时将复杂问题上报给适当的部门。 与客户保持积极、同理心和专业的关系。 根据公司政策和程序处理订单、退货、产品换货和退款。 在 CRM 系统中维护客户互动、交易、评论和投诉的记录。 确 ...
от 300000 до 400000 KZT... operate, like Booking and TripAdvisor Customer service attitude Excellent communication skills in ...
от 125000 до 160000 KZT... copy tailored to different Ideal Customer Profiles (ICPs) that avoid spam ... special offers and promotions, ensuring customer retention.Analytics & Reporting:Regularly analyze ...
... copy tailored to different Ideal Customer Profiles (ICPs) that avoid spam ... special offers and promotions, ensuring customer retention. Analytics & Reporting: Regularly analyze ...
... where guests enjoy an unrivaled service and sample the best ingredients ... on social media performance and customer sentiments. Inquiry Management: Respond to ...
... . Values We Live By Be Customer Obsessed: “Focus on the customer and all else will follow.” ...
... capabilities forward, getting ahead of customer needs, and innovating for continual ... and reliability with well-defined service-level objectives You must have ...
... business goals. Analyze market trends, customer insights, and competitive landscape to ... . Ability to analyze market trends, customer insights, and competitor activities to ...
... , evaluation, and communication of trade, customer, and consumer activities in local ... distribution channels Strong grasp of customer segmentation principles across different distribution ...
... , developers, and stakeholders to enhance customer engagement, streamline financial transactions, and ... the design effort with a customer-first approach, and advocate for ...