IT Assets and Configuration Management Engineer
... applicable) on improvement opportunities in IT Service Delivery, ensure applicable quality management methods are used in delivery of IT services. Establish, enforce and maintain ...
... applicable) on improvement opportunities in IT Service Delivery, ensure applicable quality management methods are used in delivery of IT services. Establish, enforce and maintain ...
... to end users, resellers and service partners and service dealers, when appropriate Monitor product ... Experience in managing 3rd party service providers, ideally in IT or electronics sector, is beneficial ...
... : Provide IT services with focus on customer support and a strong steer on performance of service delivery and customer satisfaction for the various service audiences, e.g. VIPs, management ... in IT Service Delivery area in support role. Certification: ...
... , and cost-effective customer-focused service for end-users. Monitor the ... management. Manages and supervises the delivery of IT work (whether telecom, applications, operations ...
... and departments (Finance, Marketing etc.) IT Support Service Desk (general assessment and evaluation, ...
... and their integration with underlying IT systems, allowing you to effectively ... solutions that address their unique IT audit requirements. Proactive and adaptable ...
... organization of IT services in accordance with ITSM ITIL practices; Experience in working with information technology management systems and customer service (ITSM); Experience with service quality management and user expectations ...
... understanding of business processes and IT landscape, identifying IT risks and relevant IT controls (general IT controls and IT application controls) Extract and analyse ... , Economics, Finance Passion of IT, information security, data analytics Good ...
... and it is important that you can work independently. What you will do Handle customer issues (via CSR handling tool – CSP)Assure the customer’s requests are according to the scope of service included in the contract, avoiding over delivery to ...
... and it is important that you can work independently. What you will do Handle customer issues (via CSR handling tool – CSP)Assure the customer’s requests are according to the scope of service included in the contract, avoiding over delivery to ...