... Kazakhstan and Central Asia;- Track customer satisfaction indicators through various channels, ... to actively respond to negative customer feedback, as well as improve ... years of experience in managing customer service improvement programs or in similar ...
... utilizing software solutions. Analyze customer needs and deliver tailored recommendations ... Monitor and ensure compliance with service level agreements (SLAs). Technical Skills ... with attention to detail. A customer-centric mindset, committed to resolving ...
до 1000 USD... opening for: Senior Application Analyst (Customer Assurance) Responsibilities: Provide timely and ... or Remote Managed Services; Handle customer meetings and presentations; Work on- ... effort required to perform support service for the specific part of ...
... involved in expanding existing customer relationships and executing account sales ... sales targets and ensuring customer satisfaction. • Compile forecasts and sales ... Account management, including previous customer and or product experience; • Experience ...
... of the Intermodal Rail Transport service offerings and meeting our ambitious ... the Area to strengthen the service offerings and performance; Collaborate with ... across the Middle Corridor, meeting customer requirements; Work closely with Sales ...
... assistant interactions; Analyze trends in customer complaints and CSAT data, recommending actions to address pain points and improve service quality; Utilize Oracle DWH, Hadoop ...
... -depth market research to identify customer needs and analyze competitors. Design ... . Develop specialized products for targeted customer segments. Collaborate closely with IT ... improve conversion rates. Streamline the customer journey to simplify the loan ...
... for resolving complex or urgent customer queries.Ensure the team delivers exceptional service by maintaining high standards in ... reports on team productivity and customer satisfaction.What You’ll Bring:Proven ...
... -depth market research to identify customer needs and analyze competitors.Design ... .Develop specialized products for targeted customer segments.Collaborate closely with IT ... terms to attract a broad customer base.Develop additional services and ...
... safety culture, collaborating with our service function, including service shops across Kazakhstan. You will ... across different functions and service sites to ensure alignment with ... . Compliance and Development: Monitor service sites to ensure they adhere ...