... drive customer operational and technical escalations and regular tracking of CSR status to ensure CSR SLA fulfilment, working closely with Service Delivery Manager (SDM)Handle Software Update Management (SUM) Drive knowledge transfer & re-use content from ...
... drive customer operational and technical escalations and regular tracking of CSR status to ensure CSR SLA fulfilment, working closely with Service Delivery Manager (SDM)Handle Software Update Management (SUM) Drive knowledge transfer & re-use content from ...
... drive customer operational and technical escalations and regular tracking of CSR status to ensure CSR SLA fulfilment, working closely with Service Delivery Manager (SDM)Handle Software Update Management (SUM) Drive knowledge transfer & re-use content from ...
... drive customer operational and technical escalations and regular tracking of CSR status to ensure CSR SLA fulfilment, working closely with Service Delivery Manager (SDM)Handle Software Update Management (SUM) Drive knowledge transfer & re-use content from ...
... of misbehavior or errors Leading Customer Service projects Supporting other operational processes when needed & requested from managers. What will be the qualifications we expect from you? Higher education (preferably in ...
... providing excellent customer service, a desire to help people, and a basic understanding of investment and trading. If you are passionate about customer support and have experience in the IT or Fintech industries, we would love to hear from you ...
... Mission Collect and filter customer calls, identify needs and answer or manage accordingly any technical request in compliance with the HSS&E standards to ensure general support requests from customers are answeredIssue Service Request for intervention and ...
... on the efficiency of the customer service process. Analyze and report product ... 2 years of experience in customer service. Knowledge of cryptocurrency basics and ... contracts. Proficiency in specialized customer service software (CRM systems, etc.). Working ...
от 500000 до 500000 KZT... Home-Based Working, build the Workplace of the Future, and make Outsourcing Uniquely Simple and Flexible for our Clients like never before. We disrupt the Contact Center industry and aim to become the New Global Standard for International Customer Service ...
... Home-Based Working, build the Workplace of the Future, and make Outsourcing Uniquely Simple and Flexible for our Clients like never before. We disrupt the Contact Center industry and aim to become the New Global Standard for International Customer Service ...