Key Account Manager
... with aggressive goals & delivers on key initiatives.The Key Account Manager needs to be able to ...
Key Account Manager
Қала :
Казахстан, Алматы
Компания :
Paysonix
Жалақы :
Табылды :
13 days ago
Сипаттама
Paysonix is a global financial technology provider with over 10 years of fintech industry experience. We are creating a single payment interface with a wide range of payment methods, including bank cards, e-wallets, QR codes and mobile payments.
Paysonix is a team. Since the founding of the company, we have managed to keep our core team and those who join us remain in the team for a long time. We also provide an in-house career policy within our P-team and are always open to new id
as and performance.
The Opportunity: We are looking for a Key Account Manager to join our expanding team to take care of our clients’ needs thoughtfully and attentively. This position is ideal for you if you enjoy communicating with clients, caring about the growth of their business by analyzing their needs and improving the quality of service every day as a reliable partner.
This role is a great opportunity to start a career in the fintech industry!
What You’ll Do::
- Maintain existing clients, manage their requests, and solve their problems; Promote our products to existing clients;
- Monitor and manage daily client volumes, and implement retention strategies;
- Make contract amendments, assist in passing the KYC procedures;
- Follow up on clients' connection to our payment gateway together with the tech Team;
- Communicate and coordinate with other teams to deliver expected services.
Desired experience:
- Customer-related experience, customer-centric approach;
- At least 1 year of experience as an Account Manager,
- Сustomer Success Manager for b2b clients is a plus;
- Relevant experience in banking, e-commerce, tech or related industries is a plus;
- Fluent in Russian and English (both written and spoken);
- Prioritizing, time management and organizational skills;
- Outstanding negotiating and problem-solving skills;
- Fast learner and team player;
- Strong analytical skills.
What we offer:
- Onboarding: A comprehensive onboarding process to ensure a deep dive into your role.
- Professional Growth: Growing opportunities within a growing business.
- Remote work.
- Gym membership: Gym membership reimbursement to keep you healthy and active.
- Company Devices: Get equipped with a laptop and phone to optimize your work.
- Language Enrichment: Benefit from free English lessons to enhance your communication skills.
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