Key Account Manager
... are looking for a Key Account Manager to join our expanding team ... year of experience as an Account Manager, Сustomer Success Manager for b2b clients is a ...
Senior Account manager
Қала :
Казахстан, Алматы
Компания :
Smart Solutions Personnel
Жалақы :
Табылды :
20 days ago
Сипаттама
Responsibilities:
- Establish excellent relationships with partners through consistent and proactive communication, identifying their needs and building engagement (Partner’s meetings and business reviews).
- Evaluate, follow up and build reports of your portfolio and KPIs periodically. Take actions to reach your goals and company OKRs.
- Draw and execute plans, making your partners grow through promos negotiations, marketing activations and menu performance (selling items, AOV, Conversion Rate, cross selling and upselling) .
- Ensure that has the best content by signing exclusivities with partners.
- Optimize visibility through marketing actions with our partners (using marketing kits, merchandising, etc)
- Improve revenue through commission renegotiation and selling assets.
- Understand, build action plans and follow up on churned and inactive partners.
- Improve operational efficiency of our partners by making sure we always deliver the best service to our customers.
- Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference
- At least 2 years of experience in high-performance account management or Business Consultancy.
- Bachelor in Business Administration, Marketing or Public Relations is a plus. Preferably with experience in FMCG, food-hospitality or on-demand delivery industry.
- Comfortable working in a high growth and high-performance start-up with a fast pace.
- Computer literate; good knowledge of Google Docs and MS Office, Excel
- Native Kazakh and English Fluency
- Strong Commercial skills
- Good communication and interpersonal skills
- Project management skills, highly organized and detail-oriented
- Problem solver, data-driven with an analytical approach
- An empathetic, inclusive and curious attitude
-
Individuals representing diverse profiles, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.
- Top-notch private health insurance to keep you at your peak.
- Monthly credit to satisfy your cravings!
- Discounted gym memberships to keep you energized.
- Enhanced parental leave, and office-based nursery.
- Online therapy and wellbeing benefits to ensure your mental well-being.
-
In our company, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.
Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).
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