Project Manager (Outsource)

Қала : Казахстан, Алматы
Компания : Samsung Electronics Central Eurasia LLP.
Жалақы :
Табылды : 13 days ago

Сипаттама

Responsibilities:

  • Take part in sell-out platform roadmap preparation;
  • Prepare the best customer journey taking into account Hybris, legal and partner's limitations;
  • Provide requirements to UX/UI designers for preparing mockups and prototypes;
  • Write technical requirements to developers;
  • Communicate with developers to explain the requirements, incl FAQ sessions;
  • Active negotiations with vendors for API integration and Samsung developers (Spoke/HUB) and other issues regarding customer journey;
  • Active negotiations with other departments to receive confirmation for customer journey;
  • To add the requirements to legal contract with vendors from the tech processes side;
  • Add JIRA enhancement JIRA tickets with business justification and ROI calculation;
  • Communicate with GMC and AI team to include the ENH tickets to roadmap;
  • Make sign-off after testing finished successfully;
  • Make correct prioritization of all JIRA tickets;
  • Improve all eStore processes, especially for automation and reducing manual work;
  • Control QA testing and check QA reports, acceptance criteria, sign-off test cases for QA;
  • Texts for interfaces with translations;
  • Update and monitor daily all ENH tickets;
  • Negotiations with admin team for project processes and contract;
  • Negotiations with partner, preparation of needed documentations, incl. NDA, requests, official letters;
  • Preparation of Knox Approvals and ECMS approvals and its corrections;
  • Organizing daily and weekly meetings with partner and other departments, following MoM;
  • Preparation of status and daily progress tracking;
  • Making corrections and updates to necessary documents in case of project changes;
  • Preparing necessary materials for project description.

Requirements:

  • High education;
  • English (upper intermediate);

  • Action Oriented;

  • Adaptability;

  • Analytical skills;

  • Communication;

  • Industry knowledge;

  • Integrity;

  • Leadership;

  • Critical thinking;

  • Customer Focus;

  • Teamwork;

  • Results oriented;

  • Relationship building;

  • Problem Solving.

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