Job Summary
The Technical & 3rd Party Network Support Specialist provides technical support to all departments for an agreed range of Epson products including installation, troubleshooting, problem resolution, customer escalations, service partner and service dealer training and advice to customers to improve product performance and customer satisfaction. The Technical & 3rd Party Network Support Specialist will also provide support to manage the service network in the region (Kazakhstan and Ukraine). Where required due to local business structure or needs, provide some pre sales support.
Key responsibilities:
Key requirements:
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