Kazakh & Russian-speaking Client Relations Manager

Қала : , Astana,
Компания : Asian Jobs Worldwide
Жалақы :
Табылды : 26 days ago

Сипаттама

Description We are looking for Kzekh & Russian speakers to work as Client Relations Managers in Kazakhstan! About the CompanyWith over 5,000,000 clients since it was founded in 2009, the company has grown to a large and well established international investment firm and has become a true industry leader. It is currently built of more than 600 professionals with long-year experience in the financial industry. Their extensive experience combined with support for well over 30 languages, makes of it the broker of choice for traders of all levels, anywhere. They have the expertise and the resources to help everybody realize their investment goals, like only a big broker can. The roleWe are looking for a passionate, energetic and self-motivated professional to join our Client Relations team and provide high quality of client service to clients. This is a great opportunity to be part of a faced-paced and dynamic environment with learning and growing opportunities. What will you do?The main responsibilities of the position include:Develop and maintain excellent relationships with prospective and existing clientsResponsible for activating new client leads and following up with potential clientsDeal with clients’ inquiries via live chat, email and telephoneHandle client inquiries via email and telephone and ensure that high level service is providedPerform personal clientele analysis and taking actions as requiredPromote available products and services to clientsStay abreast of the latest developments, products and marketing promotions that Trading Point launches and the relevant terms and conditions; and communicate them to the clientsEnsure compliance with the company’s legal guidelines and compliance proceduresProvide suggestions on system enhancementsAct in the best interest of the company at all times, and cooperate with the rest of the Client Relations team in order to perform business developmentContribute to the team effort by achieving targeted resultsCooperate effectively with other departments as necessary Requirements Candidate profile Degree in a business-related fieldClient handling experience in the financial services sector is a definite plusFluent Kazakh and Russian speaker with excellent oral and written skills in EnglishAbility to multitask and maintain a high-level of organizationOutstanding communication and interpersonal skillsExcellent computer literacyValid work permit required Offer Employer offersAttractive remuneration packagePrivate health insuranceIntellectually stimulating work environmentContinuous personal development and international training opportunities

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